(Scope of Application)

Article 1

• All accommodation agreements concluded between our hotel and guests, and any related agreements, shall be governed by these Terms and Conditions (hereinafter referred to as "the Terms"). By completing a reservation, the guest is deemed to have accepted the Terms (in accordance with Article 548-2 "Agreement on Standard Terms and Conditions" of the revised Civil Code). Any matters not stipulated in the Terms shall be governed by applicable laws and regulations (meaning laws or regulations based on such laws ; hereinafter the same applies) or generally established customs.
• Notwithstanding the provisions of the preceding paragraph, in the event that our hotel agrees to special provisions within a scope not contrary to laws and regulations or established customs, such special provisions shall take precedence.

(Application for Accommodation Agreement)

Article 2

• A person intending to apply for an accommodation agreement with the hotel shall provide our hotel with the following information: Name and contact details of the guest Date of stay and estimated time of arrival Accommodation charges (in principle, based on the basic accommodation charges listed in Appendix 1) Other matters deemed necessary by the hotel
• If the guest, during the stay, requests an extension beyond the date of stay specified in item (2) of the preceding paragraph, such a request shall be regarded as a new application for an accommodation agreement at the time the request is made.

(Formation of Accommodation Agreement etc.)

Article 3

• An accommodation agreement shall be formed when our hotel accepts the application as stipulated in the preceding article. However, this shall not apply if our hotel proves that it did not accept the application.
• When an accommodation agreement is formed in accordance with the provisions of the preceding paragraph, the guest shall pay an application deposit determined by our hotel up to the basic accommodation charges for the stay period (or for three days if the stay exceeds three days) by the date specified by our hotel.
• The application deposit shall be applied first to the accommodation charges ultimately payable by the guest. In the event that circumstances stipulated in Article 6 and Article 18 arise, the deposit shall be applied first to a cancellation fee, then to compensation, and any remaining balance shall be refunded at the time of payment of charges in accordance with the provisions of Article 12.
• If the application deposit stipulated in Paragraph 2 of this article is not paid by the date specified by our hotel in accordance with the provisions of the same paragraph, the accommodation agreement shall lose its validity. However, this shall only apply if our hotel notified the guest to that effect when specifying the payment due date for the application deposit.

(Special Provisions Exempting Payment of Application Deposit)

Article 4

• Notwithstanding the provisions of Paragraph 2 of the preceding article, our hotel may agree to special provisions that exempt the payment of the application deposit after the formation of the agreement.
• When accepting an application for an accommodation agreement, if our hotel does not request payment of the application deposit stipulated in Paragraph 2 of the preceding article, or if our hotel does not specify the payment due date for said application deposit, our hotel shall be treated as having agreed to the special provisions of the preceding paragraph.

(Request for Cooperation in Infection Prevention Measures at the Facility)

Article 4-2

• Our hotel may request cooperation from persons seeking accommodation in accordance with the provisions of Article 4-2, Paragraph 1, of the Hotel Business Act (Act No. 138 of 1948).

(Refusal to Conclude Accommodation Agreement)

Article5

• Our hotel may refuse to conclude an accommodation agreement in the following cases. However, this paragraph does not imply that our hotel may refuse accommodation in cases other than those listed in Article 5 of the Hotel Business Act. When the application for accommodation does not conform to the Terms. When there are no guest rooms available due to full occupancy. When the person intending to stay is deemed likely to engage in behavior that violates provisions of laws and regulations, public order, or good morals concerning accommodation. When the person intending to stay is deemed to fall under any of the following items i through iii: An organized crime group (hereinafter referred to as "Organized Crime Group") as defined in Article 2, Item 2, of the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 77 of 1991), a member of an organized crime group (hereinafter referred to as an "Organized Crime Group Member") as defined in Article 2, Item 6, of the same act, an associate member of an Organized Crime Group, a person related to an Organized Crime Group, or any other antisocial force A corporation or other organization controlled by an Organized Crime Group or an Organized Crime Group Member A corporation with an officer who is an Organized Crime Group Member When the person intending to stay is intoxicated or otherwise behaves in a way that causes a significant disturbance to other guests. When the person intending to stay is a patient etc. of a specified infectious disease as defined in Article 4-2, Paragraph 1, Item 2, of the Hotel Business Act. When violent demands are made or burdens beyond a reasonable scope are requested in relation to the accommodation (excluding cases where the person intending to stay requests the removal of social barriers in accordance with Article 7, Paragraph 2, or Article 8, Paragraph 2, of the Act for Eliminating Discrimination Against Persons with Disabilities). When the person intending to stay is deemed likely to engage in customer harassment in relation to the accommodation (as defined in Appendix 2). When the person intending to stay repeatedly makes demands to our hotel that are specified in Article 5-6 of the Enforcement Regulations of the Ordinance for Enforcement of the Hotel Business Act, which are considered excessively burdensome and are likely to significantly interfere with the provision of services to other guests. When our hotel is unable to accommodate the guest because of natural disasters, facility malfunctions, or other unavoidable circumstances.

(Explanation of Refusal to Conclude Accommodation Agreement)

Article 5-2

• If our hotel has refused to conclude an accommodation agreement based on the preceding article, the person intending to stay may request an explanation of the reason from our hotel.

(Guest's Right to Cancel Agreement)

Article 6

• A guest may cancel the accommodation agreement by notifying our hotel.
• If the guest cancels all or part of the accommodation agreement for reasons attributable to the guest (excluding cases where our hotel specified a due date for the application deposit payment in accordance with Article 3, Paragraph 2, and the guest canceled the accommodation agreement before that payment), our hotel will charge a cancellation fee as stipulated in Appendix 3. However, if our hotel has agreed to the special provisions of Article 4, Paragraph 1, this shall apply only if the hotel has informed the guest of the obligation to pay a cancellation fee upon termination of the accommodation agreement at the time of agreeing to such special provisions.
• If the guest does not arrive by 9:00 p.m. on the date of stay without prior notice (or two hours after the scheduled arrival time if such time has been specified in advance), our hotel may deem the accommodation agreement to have been canceled by the guest and proceed accordingly.

(Our Hotel's Right to Cancel Agreement)

Article 7

• Our hotel may cancel an accommodation agreement in the following cases. However, this paragraph does not imply that our hotel may refuse accommodation in cases other than those listed in Article 5 of the Hotel Business Act. When the guest is deemed likely to engage in, or deemed to have engaged in, behavior that violates provisions of laws and regulations, public order, or good morals concerning accommodation. When the guest is deemed to fall under any of the following items i through iii: An Organized Crime Group, an Organized Crime Group Member, an associate member of an Organized Crime Group, a person related to an Organized Crime Group, or any other antisocial force A corporation or other organization controlled by an Organized Crime Group or an Organized Crime Group Member A corporation with an officer who is an Organized Crime Group Member When the guest is intoxicated or otherwise behaves in a way that causes a significant disturbance to other guests. When the guest is a patient etc. of a specified infectious disease as defined in Article 4-2, Paragraph 1, Item 2, of the Hotel Business Act When violent demands are made or burdens beyond a reasonable scope are requested in relation to the accommodation (excluding cases where the guest requests the removal of social barriers in accordance with Article 7, Paragraph 2, or Article 8, Paragraph 2, of the Act for Eliminating Discrimination Against Persons with Disabilities). When the guest is deemed likely to engage in customer harassment in relation to the accommodation (as defined in Appendix 2). When the guest repeatedly makes demands to our hotel that are specified in Article 5-6 of the Enforcement Regulations of the Ordinance for Enforcement of the Hotel Business Act, which are considered excessively burdensome and are likely to significantly interfere with the provision of services to other guests. When our hotel is unable to accommodate the guest for reasons caused by force majeure, such as natural disasters. When the guest smokes in bed, tampers with firefighting equipment, or otherwise fails to comply with prohibitions set forth in our hotel's Terms of Use (limited to those necessary for fire prevention purposes).
• In the event that our hotel cancels the accommodation agreement in accordance with the provisions of the preceding paragraph, the guest shall not be charged for any accommodation service or other services that have not yet been provided.

(Explanation of Cancellation of Accommodation Agreement)

Article 7-2

• If our hotel has canceled an accommodation agreement based on the preceding article, the guest may request an explanation of the reason from our hotel.

(Accommodation Registration)

Article 8

• On the date of stay, the guest shall register the following information at our hotel's front desk: Name, address, and contact details of the guest Nationality and passport number if the guest is a foreign national without a permanent address in Japan Other matters deemed necessary by the hotel
• If the guest intends to pay the charges under Article 12 using traveler's checks, accommodation vouchers, credit cards, or any other methods in lieu of cash, such payment method must be presented at the time of registration specified in the preceding paragraph.

(Guest Room Usage Hours)

Article 9

• A guest may use our hotel’s guest room from 3:00 p.m. on the day of arrival until 11:00 a.m. the following day. However, in the case of consecutive stays, the guest room may be used throughout the day, excluding the day of arrival and the day of departure.
• Notwithstanding the provisions of the preceding paragraph, our hotel may allow the use of the guest room outside the hours specified in the same paragraph. In such cases, we will charge the following additional fees: For use between 11:00 a.m. and 5:00 p.m., a fee of 1,000 yen per hour per room will be charged. For use after 5:00 p.m., a full night's accommodation fee will be incurred.

(Compliance with Terms of Use)

Article 10

• Guests are required to abide by the Terms of Use established by our hotel and posted within our hotel.

(Business Hours)

Article 11

• The business hours of our hotel’s main facilities etc. shall be indicated in the brochures provided, on notices posted throughout the hotel, or in the service directory etc. in the guest rooms.

(Payment of Charges)

Article 12

• The breakdown of accommodation charges and other fees payable by the guest shall be as listed in Appendix 1.
• Payment of the accommodation charges and other fees mentioned in the preceding paragraph shall be made in cash or by using traveler’s checks, accommodation coupons, credit cards, or other payment methods approved by our hotel in lieu of cash. Payment is due at the front desk upon the guest's arrival or when requested by our hotel.
• Even if the guest voluntarily chooses not to stay after our hotel has provided a room and made it available for use, the accommodation charge will still be incurred.

(Responsibility of Our Hotel)

Article 13

• Our hotel shall compensate the guest for damage if our hotel has caused such damage to the guest in the fulfillment or the nonfulfillment of the accommodation agreement and related agreements. However, this shall not apply if the damage is not attributable to our hotel.
• Our hotel is covered by the hotel liability insurance to deal with unexpected fire or other disasters.

(Handling when Unable to Provide Contracted Rooms)

Article 14

• Our hotel shall, when unable to provide contracted rooms, arrange accommodation of the same conditions elsewhere for the guest insofar as practicable with the consent of the guest.
• Notwithstanding the provisions of the preceding paragraph, if our hotel is unable to arrange alternative accommodations, it shall pay compensation to the guest in an amount equivalent to the cancellation fee, which shall be applied to any damage incurred. However, if the unavailability of the guest room is not attributable to our hotel, no such compensation shall be paid.

(Handling of Deposited Articles etc.)

Article 15

• Our hotel will compensate for damage, such as loss or damage, to articles, cash, and valuables deposited by the guest at the front desk, except in cases of force majeure. However, for cash and valuables, if our hotel requested a clear declaration of their type and value and the guest failed to do so, our hotel will compensate for the damage up to a maximum of 150,000 yen.
• For articles, cash, and valuables brought into our hotel by the guest but not deposited at the front desk, if loss or damage occurs because of an intentional act or negligence by our hotel, we will compensate for that damage. However, for items whose type and value were not declared in advance by the guest, our hotel will compensate for the damage up to a maximum of 150,000 yen, except in cases of our hotel's intentional act or gross negligence.
• Our hotel is unable to accept custody of items of unclear value, such as works of art, antiques, and musical instruments.

(Storage of Guest’s Luggage or Personal Belongings)

Article 16

• If a guest's luggage arrives at our hotel prior to their stay, we will take responsibility for its safekeeping only if we have agreed to it before its arrival and will hand it over to the guest when they check in at the front desk.
• If the guest's luggage or personal belongings are left behind at our hotel after checkout, and the owner is identified, our hotel will contact the owner and seek their instructions. However, if there are no instructions from the owner or the owner cannot be identified, the items will be stored for three months in accordance with the Lost Property Act and then disposed of after the storage period.
  Please note, however, that lost property, such as food, items difficult to store or manage, or items that appear to be waste, may be disposed of the following day, even within the storage period. Additionally, for items that incur disposal costs, a separate fee will be charged.
• Our hotel's responsibility for the storage of the guest’s luggage or personal belongings in the cases described in the preceding two paragraphs shall be governed by the provisions of Paragraph 1 of the preceding article in the case of Paragraph 1 of this article, and by the provisions of Paragraph 2 of the same article in the case of the preceding paragraph.

(Responsibility for Parking)

Article 17

• When a guest uses our hotel's parking lot, regardless of whether vehicle keys are deposited, our hotel simply provides the space and does not assume responsibility for vehicle management. However, if damage is caused during the management of the parking lot due to our hotel's intentional act or negligence, we will be responsible for compensation.

(Guest's Responsibility)

Article 18

• If our hotel incurs damage due to the guest's intentional act or negligence, the guest shall compensate our hotel for that damage.
• If the guest's smoking in a non-smoking room (including heated tobacco products) or other actions prevent the room from being rented , a special cleaning fee and a penalty totaling 30,000 yen per day will be charged during the period the room remains unavailable.

(Disclaimer)

Article 19

• The use of internet connection services within our hotel shall be at the guest's own risk. Our hotel shall not be liable for any damage incurred by the guest as a result of service interruption due to system failure or other reasons during the use of the said services. Furthermore, if our hotel or a third party incurs damage due to actions deemed inappropriate by our hotel when the guest is using the internet connection service, the guest shall compensate for such damage.
• A safe (safety box) is provided in each guest room. Please use it for storing cash and valuables during your stay. If a guest does not use the safe and the cash and valuables are lost or damaged, our hotel cannot provide compensation.
• Our hotel shall not be liable for the following items, even if there is liability for damage under Article 15:
  a. Personal computers, communication devices, and recording media
  b. Documents containing ledgers, design specifications, manuscripts, personal information, etc.

(Jurisdiction and Governing Law)

Article 20

• Any disputes arising in connection with the accommodation agreement between our hotel and the guest shall be governed by the laws of Japan. The exclusive jurisdiction for such disputes shall lie with the district court or summary court having jurisdiction over the location of our hotel.

Appendix 1: Breakdown of Accommodation Charges etc. (Related to Article 2, Paragraph 1, and Article 12, Paragraph 1)

Remarks

• Basic accommodation charges shall be in accordance with the rate table posted at the front desk.

Appendix 2 Harassment by Customers (Article 5, Paragraph 7, and Article 7, Paragraph 5)

• This refers to instances when a person intending to stay is deemed likely to disrupt the peaceful order within our hotel, such as by engaging in verbal abuse or violence towards hotel staff, detaining hotel staff for extended periods, or otherwise interfering with hotel staff's duties. It also applies when unreasonable burdens exceeding a reasonable scope are demanded, except when a person intending to stay requests the removal of social barriers in accordance with Article 7, Paragraph 2, or Article 8, Paragraph 2, of the Act for Eliminating Discrimination Against Persons with Disabilities (Act No. 65 of 2013, hereinafter referred to as the "Persons with Disabilities Discrimination Eliminating Act").
  - Excessive demands for services not provided by our hotel
  - Demands for price reductions or room upgrades after conclusion of an agreement without legitimate reason
  - Acts constituting physical (e.g., assault, injury) or psychological (e.g., threats or verbal abuse) aggression
  - Coercive acts exceeding a certain duration, such as lingering or confinement
  - Intimidating behavior and forcing to kneel down on the ground for apology
  - Discriminatory and sexual remarks or behavior
  - Attacks on individual employees or stalking
  - Posting false information, defamation, slander, or malicious comments about hotel staff or other guests on social media or bulletin boards
  - Taking photos etc. of other guests or hotel staff without their consent

Appendix 3: Cancellation Fees (Related to Article 6, Paragraph 2)

• Number of applicants			No show	Date of stay	1 day before	9 days before	20 days before
  	1 to 14		100%	80%	20%
  	15 to 49		100%	80%	80%	30%	20%
  	50 to 100		100%	100%	80%	50%	20%

• Percentages (%) represent the ratio of the cancellation fee to the basic accommodation charges.
• If the number of contracted days is shortened, a cancellation fee for one day (the first day) will be charged, regardless of the number of shortened days.
• In the event of cancellation of an agreement for a part of a group (15 or more guests), 10% (any fractional number will be rounded up) of the number of persons staying at our hotel 10 days prior to the date of stay (or the date of acceptance if the application is accepted after that date) will not be subject to a cancellation fee.

Supplementary Provision: Our hotel’s Accommodation Terms and Conditions are identical to the Model Accommodation Terms and Conditions publicly announced by the Ministry of Land, Infrastructure, Transport and Tourism.